Alte Capital (“we,” “us,” or “our”) values your privacy. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you interact with our services, website, and products. By accessing or using our services, you consent to the terms of this Privacy Policy. If you do not agree with any part of this policy, please do not use our services.
1. Information We Collect
Alte Capital may collect different types of personal and non-personal information, including:
Personal Information: This includes any information that can identify you directly or indirectly, such as your name, email address, phone number, mailing address, financial information, and account details.
Business Information: If you use our services on behalf of a business, we may collect details such as company name, business address, and relevant documentation for verification.
Usage Data: We collect data on how you interact with our website and services, including IP addresses, browser type, device information, and browsing behavior.
Communication Information: Information shared through your communications with us, such as emails, phone calls, and online messages.
Cookies and Tracking Technologies: Our website uses cookies, web beacons, and similar technologies to improve user experience, understand visitor behavior, and personalize our services.
2. How We Use Your Information
Alte Capital uses the information we collect for several purposes:
Service Provisioning: To provide, manage, and personalize our services, ensuring a smooth and efficient user experience.
Customer Support: To assist you with inquiries, respond to requests, and resolve technical or account issues.
Marketing and Communication: To communicate updates, promotions, newsletters, or other relevant content. You may opt out of marketing communications at any time by following the unsubscribe link in our emails.
Research and Development: To improve, enhance, and innovate our services, including conducting surveys, analyzing trends, and developing new features.
Compliance and Legal Obligations: To comply with applicable laws, regulations, and contractual obligations, including anti-money laundering (AML) requirements and KYC (Know Your Customer) regulations.
Security and Fraud Prevention: To protect our users and business from unauthorized access, fraud, and other security issues.
3. Sharing of Information
Alte Capital may share your information under specific circumstances:
Service Providers: We engage third-party service providers to assist with service delivery, data analysis, and other operational support. These third parties are required to safeguard your information and use it solely to perform tasks on our behalf.
Legal Compliance: We may disclose information to regulatory authorities, law enforcement, or other entities when required by law, regulation, legal process, or enforceable governmental request.
Business Transfers: In the event of a merger, acquisition, reorganization, or sale of assets, we may transfer your information as part of that transaction. We will inform you of such changes, and your options will be outlined in accordance with this Privacy Policy.
Affiliates and Partners: We may share information with our affiliates and trusted partners to provide you with additional services, marketing insights, and opportunities that may be of interest to you.
With Your Consent: We may share information with other parties when we have obtained your explicit consent.
4. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. Alte Capital takes steps to ensure that data transfers comply with applicable laws and that adequate safeguards, such as standard contractual clauses or similar measures, are in place to protect your information.
5. Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods vary based on the type of data and applicable legal requirements.
6. Security Measures
Alte Capital is committed to protecting your personal information and employs various physical, technical, and administrative security measures, including:
Data Encryption: We use industry-standard encryption technologies to protect data in transit and at rest.
Access Controls: Only authorized personnel have access to personal information, with stringent access control protocols.
Regular Audits and Monitoring: We conduct regular audits, risk assessments, and monitoring of systems to detect and prevent unauthorized access and data breaches.
Please note that despite our best efforts, no data transmission or storage method is 100% secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on your jurisdiction, you may have specific privacy rights regarding your personal information. These rights may include:
Access and Correction: You have the right to request access to your personal information and to correct any inaccuracies.
Deletion: You may request the deletion of your personal information, subject to applicable legal and contractual obligations.
Portability: You may have the right to request a copy of your data in a portable format.
Restriction and Objection: You may restrict or object to the processing of your personal information, where applicable.
Withdraw Consent: If we rely on your consent for processing, you may withdraw it at any time without affecting the lawfulness of processing based on consent before its withdrawal.
To exercise your rights, please contact us using the information provided in Section 13. We may require verification of your identity before processing your request.
8. Cookies and Tracking Technologies
Alte Capital uses cookies and similar tracking technologies to enhance user experience, track usage patterns, and personalize our services. You may control cookies through your browser settings. Disabling cookies may affect certain functionalities on our website.
Types of Cookies We Use:
- Essential Cookies: Necessary for website functionality.
- Analytical Cookies: Used to track site usage and performance.
- Marketing Cookies: Assist in delivering targeted advertisements.
For more details, please refer to our Cookie Policy.
9. Third-Party Links
Our website may contain links to third-party sites. Alte Capital is not responsible for the privacy practices or content of these external sites. We encourage users to review the privacy policies of any third-party sites they visit.
10. Children’s Privacy
Alte Capital ’ services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a minor, we will take steps to delete it as soon as possible.
11. Changes to the Privacy Policy
Alte Capital reserves the right to update or change this Privacy Policy at any time. When changes are made, we will update the “Last Updated” date at the beginning of the policy. We encourage you to review the policy regularly to stay informed about our data practices.
12. Compliance with GDPR and CCPA
Alte Capital complies with the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). Residents of the European Union and California have additional rights under these laws, including:
- Right to Know about the categories and specific pieces of personal information we collect.
- Right to Delete personal information we hold about you, subject to certain exceptions.
- Right to Non-Discrimination for exercising privacy rights.
For more information on how we comply with these regulations, please contact us.
By using our services, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy. Thank you for trusting Alte Capital with your personal information.